The 5 ways mobile maintenance apps can benefit your business

Contacting FM Service providers by phone, email or through the website can help businesses deal with their daily maintenance issues, as well as more complex disaster-recovery projects relatively easier.  FM Service team can plan, manage and monitor all jobs, as they get up-to-the-minute updates from their engineers.

 In the world of facilities management, mobile maintenance applications are increasingly being used to improve productivity, efficiency, transparency and the customer experience.

We take a look at the 5 ways these mobile maintenance apps can benefit your business by helping the engineers who use them.

1.     Improved Communication

With real-time tracking and reporting, both you and the engineers have access to up-to-date information so that you can track projects more effectively.

Better visibility of all the data relating to a project allows the right resources to be allocated so that any maintenance can be completed quickly and easily.

In some cases, there’s also the opportunity to integrate the software with third-party suppliers and even the customers’ own technology.

2.     Reduced Downtime

Since mobile maintenance apps are a lot easier to use and maintain, there’s an immediate reduction in data entry and administration.

This allows the maintenance team to focus on the job at hand, rather than piles of paperwork. Data can be updated swiftly and securely whether online or offline, leaving engineers to move on to the next project.

3.     Better User Experience

Connecting with the maintenance team couldn’t be easier. As a result, businesses that need regular maintenance management can experience a closer relationship with their service provider.

Since engineers can upload before-and-after photos of any work, you’ll also get to see the real-time results of any activity, wherever you are.

4.     More Efficient

Better visibility of data, more open communication and an improved user experience will all help to enhance the efficiency of maintenance processes.

As well as speeding up work assignments and improving job scheduling, the risk of lost or incorrect paperwork and data is greatly reduced.

5.     Anytime, Anywhere

With everything in one centralized database, both engineers and customers can keep on top of a project wherever they are.